Danubius International Conferences, 16th International Conference on European Integration - Realities and Perspectives

A Literature Review on Business Process Management, Business Process Innovation and Business Process Reengineering

Iustina – Cristina Costea-Marcu
Last modified: 2021-05-12


Today, business process management has become very important because it can have a huge impact on organizations. Business Process Management (BPM), Business Process Innovation (BPI) and Business Process Reengineering (BPR) are concepts used very often in recent years in the business environment, and have been adopted by several companies, including in the medical field. Business Process Modeling (BPM) helps managers communicate quickly and clearly the characteristics of processes within an organization. If existing processes are well understood, business process reengineering (BPR) can be implemented to improve performance by identifying bottlenecks that may exist in the activities of organizations. This paper will highlight the current level of development for BPM, BPI and BPR and what are the types of organizations that address these strategies. We conducted a systematic review of the literature using the databases ScienceDirect, Web of Science, Elsevier, Scopus and Springer. More than 50 articles were analyzed to conduct a comparative study and to determine the types of industry that use these strategies to successfully manage their business processes. According to the study, it is argued that the three concepts are used in several areas to design and optimize business processes.


Acknowledgments: This work is supported by the project “ANTREPRENORDOC”, in the framework of Human Resources Development Operational Programme 2014-2020, financed from the European Social Fund under the contract number 36355/23.05.2019 HRD OP /380/6/13 – SMIS Code: 123847.